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SymphoniePRO App | View Log Files

Log Files provide a record of connections and other iPack, logger and software events and are described in further detail in Appendix M of the SymphoniePRO Desktop Application. Logs can be shared with NRG Technical Support to aid in troubleshooting.

1. Log files can be found in the Renewable NRG Systems > Logs folder (Note: This can also be opened after a data import by clicking the “View log file folder” link at the bottom of the data import window).

2. Double click on a log file to open it.

Download Calibration Reports

Our Calibration Report Retriever Tool is a comprehensive database of reports for the following products:

NRG Anemometers
110S Temperature Sensor
200M Wind Vane
200P Wind Vane
BP20 Barometric Pressure Sensor
BP60 + BP60C Barometric Pressure Sensor
HybridMC Anemometer + Vane
HybridXT Anemometer + Vane
PVT1 PV Temperature Sensor
T60 + T60C Temperature Sensor
R1 Pyranometer
RH5X Relative Humidity Sensor
Thies First Class Advanced Anemometer
WindSensor P2546-OPR Anemometer

Tech Support

Whether you are troubleshooting in the field or learning how to install a product, we are here for you.