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Return Authorization Request

Return Merchandise Authorization Request

Use this form to return NRG heated anemometers and vanes, data loggers, or iPacks for repair. For faster service, please provide as much information as possible. This form can also be used for our recycling service

If the item you wish to return is not listed here, contact our Technical Services team at or +1 802-482-2255 x3. Please note that as of June 1, 2018, we no longer repair all models of IceFree3 turbine control sensors. Technical Services can provide additional information and answer any questions you may have.

Returning Items to NRG Systems (PDF) »

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Customer Service

+1 802-482-2255

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Have a general inquiry? All emails are personally reviewed by one of our experts. Should you ever have an urgent issue, please call us at +1 802-482-2255.