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Return Authorization Request

In keeping with NRG Systems, Inc’s ongoing commitment to reducing our environmental impact, we offer recycling service for all products we manufacture and resell. This service is offered to our customers at no charge, and can be requested at any time. Recycling service is handled by our standard Return Merchandise Authorization (RMA) process.

Please contact to request recycling service or for more information on this topic.


Return Merchandise Authorization Request

Use this form to return NRG heated anemometers and vanes, data loggers, or iPacks for repair. For faster service, please provide as much information as possible. This form can also be used for our recycling service

If the item you wish to return is not listed here, contact our Technical Services team at or +1 802-482-2255 x3.

How to Return Items to NRG (PDF) »


Customer Service

+1 802-482-2255

Mon – Fri: 8:30am – 5:00pm Eastern Time (GMT-5)

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Have a general inquiry? All emails are personally reviewed by one of our experts. Should you ever have an urgent issue, please call us at +1 802-482-2255.