Skip to navigation Skip to content

USB to Serial Converters and Windows Vista

Some customers have reported problems connecting their iPacks to computers that are running Microsoft's Windows Vista. In some instances, the iPack will seem to have connected properly, but then the connection will fail unexpectedly.

We have found that this problem can relate to the device driver for the USB converter. Since Windows Vista is still a relatively new operating system, many hardware distributions include only the proper drivers for Windows XP. While the device will appear to install properly, it may be installing the Windows XP drivers.

If you experience this problem, please contact the manufacturer of your USB to Serial Converter via their website to be sure that you have the proper drivers for Windows Vista.


Download Calibration Reports

Our Calibration Report Retriever Tool is a comprehensive database of reports for the following products:

NRG Anemometers
110S Temperature Sensor
200M Wind Vane
200P Wind Vane
BP20 Barometric Pressure Sensor
BP60 + BP60C Barometric Pressure Sensor
HybridMC Anemometer + Vane
HybridXT Anemometer + Vane
PVT1 PV Temperature Sensor
T60 + T60C Temperature Sensor
R1 Pyranometer
RH5X Relative Humidity Sensor
Thies First Class Advanced Anemometer
WindSensor P2546-OPR Anemometer

Tech Support

Whether you are troubleshooting in the field or learning how to install a product, we are here for you.