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SymphoniePRO Desktop Application

DOWNLOAD V. 3.6


Release Notes - NRG Systems - SymphoniePRO Desktop Application

Version 3.6.0.187 -- Build 01/15/2019
Improvements 
  • Added support for Logger Firmware (LFW) version 3.0.0 (coming soon)
    • Note: Connecting logger with FW version >= 3.0.0 to prior versions of SPD causes exception when entering logger tab
  • Added more configuration details to sensor history entries shown in Timeline and exported data files (denoted by Export Version: 2)
  • Improved wind direction vane support, including:
    • Consolidated wind vane channel type with expanded configuration information (e.g., total direction offset)
    • Increased flexibility for custom analog wind vane settings across all analog channels
    • Added RM Young 05103 wind vane output to default sensor list 
  • Added support for 44031 10K NTC thermistor type temperature sensors (P-SCM channels)
  • Updated NRG 200M Vane default settings to use pulsed 5 V excitation
  • Added wiring panel setting from Channels tab as parameter saved to logger and LGR file
  • Included updated version of POPAuto (allows selection of which file types to process; *.RWD a/o *.RLD)
  • Improved consistency of time zone used to display dates throughout the application
  • Resolved issue where date labels in x-axis of Time Series report did not align properly with displayed data
  • Miscellaneous other bug fixes and user experience improvements
 Supported operating systems
  •  Windows 7
  • Windows 8
  • Windows 10
Instrument firmware compatibility (this release is compatible with the following firmware versions):

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2
  • v.2.2.4
  • v.2.2.5
  • v.2.3.1
  • v.2.4.0
  • v.2.4.1
  • v.2.4.2
  • v.2.5.0
  • v.2.5.1
  • v.2.5.3
  • v.3.0.0

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0
  • v.2.2.1
  • v.2.3.0
  • v.2.3.2
  • v.2.3.3

Symphonie iPackACCESS

  • v.2.0.5
  • v.2.0.6 

 VERSION 3.5.1.14 -- BUILD 09/14/2018

IMPROVEMENTS
  • Updated NRG 200M Vane Defaults to use constant 5 V excitation
  • Updated the Sensor Wiring Map to include the NRG T60 Temperature Sensor

SUPPORTED OPERATING SYSTEMS
  • Windows 7
  • Windows 8
  • Windows 10
INSTRUMENT FIRMWARE COMPATIBILITY (THIS RELEASE IS COMPATIBLE WITH THE FOLLOWING FIRMWARE VERSIONS)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2
  • v.2.2.4
  • v.2.2.5
  • v.2.3.1
  • v.2.4.0
  • v.2.4.1

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0
  • v.2.2.1
  • v.2.3.0
  • v.2.3.2
  • v.2.3.3

Symphonie iPackACCESS

  • v.2.0.5
  • v.2.0.6

VERSION 3.5.0.215 -- BUILD 08/23/2018
IMPROVEMENTS
  • Introduced Time Series, Frequency Distribution, and Wind Rose reports
  • Introduced default sensor settings for new NRG T60 Temperature Sensor

  • Introduced hint text for logger and iPack configuration screens
  • Introduced additional NEC options to allow for standard, simple, custom, or place holder column headers

  • Introduced RLD renaming utility NrgRldSiteSerialRename.exe (...\Documents\Renewable NRG Systems\Utilities) for users who require extended site distinction capability in their automated file processing (i.e., includes logger serial number in file name in addition to site number)

  • Improved encryption password storage and handling during data import and viewing via QuickView

  • Resolved issues when saving iPack settings to logger configuration file (*.LGR)

  • Resolved issue where negative wind direction values could occur using NRG Export Configuration file (*.NEC file) to export hourly data

  • Resolved issue when combining Standard Deviations using NRG Export Configuration file (*.NEC file) to export data into a different statistical interval

  • Resolved issue where averaging interval shifted by 10 minutes when using NRG Export Configuration file (*.NEC file) with 60 minute export interval

  • Resolved issue where unexpected exception could occur when using example NRG Export Configuration file (*.NEC file) to export data

  • Miscellaneous other bug fixes and user experience improvements

SUPPORTED OPERATING SYSTEMS
  • Windows 7
  • Windows 8
  • Windows 10
INSTRUMENT FIRMWARE COMPATIBILITY (THIS RELEASE IS COMPATIBLE WITH THE FOLLOWING FIRMWARE VERSIONS)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2
  • v.2.2.4
  • v.2.2.5
  • v.2.3.1
  • v.2.4.0
  • v.2.4.1

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0
  • v.2.2.1

Symphonie iPackACCESS

  • v.2.0.5
  • v.2.0.6

Version 3.3.2.5 -- Build 03/21/2018
Improvements
  • Resolved issue where RLD validation logic was performing date check of communications events
Supported operating systems
  • Windows 7
  • Windows 8
  • Windows 10
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2
  • v.2.2.4
  • v.2.2.5
  • v.2.3.1
  • v.2.4.0
  • v.2.4.1

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0
  • v.2.2.1

Symphonie iPackACCESS

  • v.2.0.5
  • v.2.0.6

Version 3.3.1.10 -- Build 02/23/2018

Improvements
  • Added ability to include diagnostic data in Measurements export via NRG Export Configuration (*.NEC) file
  • Added ability to configure the averaging interval on export via NRG Export Configuration (*.NEC) file
  • Added validation of RLDs during import and download via MetLink (Note: Encryption PW now required in site file for file download via Automatd Actions)
  • Resolved issue where there were no log entries for a locked out logger
  • Resolved issue where when using Command Line Mode, there is no error if the *.RLD file doesn't exist (i.e., bad file path)
Supported operating systems
  • Windows 7
  • Windows 8
  • Windows 10
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2
  • v.2.2.4
  • v.2.2.5
  • v.2.3.1
  • v.2.4.0

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0

Symphonie iPackACCESS

  • v.2.0.5
  • v.2.0.6

Version 3.2.0.145 -- Build 01/15/2018

Improvements
  • Added 'export channel' feature in Timeline to allow custom channel mapping in exported data (advanced mode)
  • Added ability to use wildcard characters ("*") in command line argument, improving command line import speed of multiple files by enabling a single command to import or convert multiple files
  • Added LTE-VZW option to iPack tab and offline editor (hardware coming soon)
  • Added LTE-ATT option to iPack tab and offline editor (hardware coming soon)
  • Updated default scale factor and vane offset values for NRG 200M Wind Direction Vane for production release of sensor
  • Improved integration of NEC file settings in command line arguments
  • Resolved issue where two connections appear for one site in Fleet View
  • Resolved issue where for vane w/ offset on P-SCM channel, scale factor and vane offset are missing from LGR file
  • Resolved issue where export file has both vane and analog column for vane w/ offset channels
  • Resolved issue where deleting files from database results in corrupted Sensor History table
  • Resolved issue where custom date formats can cause SQLCE Exceptions
  • Miscellaneous bug fixes, stability, performance and user experience improvements
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
  • Scheduling a MetLink Logger Initiated connection at the same time as manually establishing a MetLink connection to the same site will result in failure of Automated Action tasks
Supported operating systems
  • Windows 7
  • Windows 8
  • Windows 10
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2
  • v.2.2.4
  • v.2.2.5
  • v.2.3.1

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0

Symphonie iPackACCESS

  • v.2.0.5
  • v.2.0.6

Version 3.1.4.5 -- Build 11/01/2017

Improvements
  • Replaces version 3.1.1.11 which is now deprecated
  • Resolved issue with Application Updates window
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
  • Scheduling a MetLink Logger Initiated connection at the same time as manually establishing a MetLink connection to the same site will result in failure of Automated Action tasks
Supported operating systems
  •  Windows 7
  • Windows 8
  • Windows 10
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2
  • v.2.2.4
  • v.2.2.5
  • v.2.3.1

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0

Symphonie iPackACCESS

  • v.2.0.5
  • v.2.0.6

Version 3.1.1.11 -- Build 10/24/2017

Improvements
  • Resolved issue where vane mounting angle is reset to 0 when entering channels tab
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
  • Scheduling a MetLink Logger Initiated connection at the same time as manually establishing a MetLink connection to the same site will result in failure of Automated Action tasks
Supported operating systems
  •  Windows 7
  • Windows 8
  • Windows 10
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2
  • v.2.2.4
  • v.2.2.5
  • v.2.3.1

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0

Symphonie iPackACCESS

  • v.2.0.5
  • v.2.0.6

Version 3.1.0.342 -- Build 9/14/2017

Improvements
  • Added support for Symphonie iPackGPS | GSM, LTE-TDD (hardware coming soon)
  • Added support for NRG 200M sensor type (hardware coming soon)
  • Added ability to export site list from Fleet View
  • Added ability to export data for unlimited date range, removing one year limit
  • Added sensor wiring diagram from user manual to Channels tab for improved access
  • Added ability to select wiring panel model in Instrument Configuration File Editor (i.e., "offline editor")
  • Expanded export configuration (*.nec file) functionality to support:
    • Exporting with timestamps in UTC
    • Omission of the export header section
    • Omission of column headers
    • Custom arrangement of channel order
    • Custom arrangement columns for all channel types
  • Resolved issue where live data displayed incorrectly during MetLink connection
  • Resolved issue where two site files with same site number caused error loading Fleet View
  • Miscellaneous bug fixes, stability, performance and user experience improvements
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
  • Scheduling a MetLink Logger Initiated connection at the same time as manually establishing a MetLink connection to the same site will result in failure of Automated Action tasks
Supported operating systems
  • Windows 7
  • Windows 8
  • Windows 10
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2
  • v.2.2.4
  • v.2.2.5

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0

Symphonie iPackACCESS

  • v.2.0.5
  • v.2.0.6

Version 3.0.3.24 -- Build 7/12/2017

Improvements
  • Added support for Wind Vane with Offset channel type 
  • Added support for DoCoMo iPackGPS 
  • Improved command line "convert" function to support all export types (i.e., diagnostics, communications, and events in addition to measurements)
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
  • Scheduling a MetLink Logger Initiated connection at the same time as manually establishing a MetLink connection to the same site will result in failure of Automated Action tasks
Supported operating systems
  • Windows 7
  • Windows Vista
  • Windows 8
  • Windows 10
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2
  • v.2.2.4
  • v.2.3.0

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0

Symphonie iPackACCESS

  • v.2.0.5
  • v.2.0.6

Version 3.0.1.22 -- Build 5/4/2017

Improvements
  • Added support for SymphoniePRO *.RLD files in OUTAuto utility, which is now included in SymphoniePRO Desktop installation package (...\Documents\Renewable NRG Systems\Utilities). NOTE: Requires Symphonie Data Retriever (SDR) software to be installed as well
  • Added ability to run OUTAuto via command line
  • Added ability to run POPAuto via command line 
  • Added advanced mode option to remotely delete data from logger's internal memory
  • Added support in channel configuration tab for 16-channel wiring panel (hardware coming soon)
  • Added ability to customize measurements export using *.NEC (NRG Export Configuration) files with initial functionality enabling the exclusion of 3-sec gust statistics
  • Resolved issue where processing too much 1 Hz sample data caused crash
  • Resolved issue loading and then saving *.LGR file to iPackACCESS 
  • Resolve issue where user could apply SymphoniePLUS3 version iPack firmware over remote connection, resulting in loss of remote communication capability
  • Miscellaneous bug fixes, stability, performance and user experience improvements
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
  • Scheduling a MetLink Logger Initiated connection at the same time as manually establishing a MetLink connection to the same site will result in failure of Automated Action tasks
Supported operating systems
  • Windows 7
  • Windows Vista
  • Windows 8
  • Windows 10
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2
  • v.2.2.4

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0

Symphonie iPackACCESS

  • v.2.0.5
  • v.2.0.6

Version 2.2.1.0 -- Build 28975 1/23/2017

Improvements
  • Resolved issue with language resource files that was preventing localization settings from working properly
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
  • Scheduling a MetLink Logger Initiated connection at the same time as manually establishing a MetLink connection to the same site will result in failure of Automated Action tasks
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0

Symphonie iPackACCESS

  • v.2.0.5

Version 2.2.0.3 -- Build 27564 9/8/2016

Improvements
  • Added advanced mode option to support initiating a logger reset remotely
  • Improved handling of data points in the event of a communication interruption
  • Resolved issue that was preventing TCP connections between the software and Loggers from being closed by the user under Windows 10
  • Miscellaneous bug fixes, stability, performance and user experience improvements
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
  • Scheduling a MetLink Logger Initiated connection at the same time as manually establishing a MetLink connection to the same site will result in failure of Automated Action tasks
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0
  • v.2.2.2

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0
  • v.2.1.0

Symphonie iPackACCESS

  • v.2.0.5

Version 2.1.0.3 -- Build 26941 [06/30/2016]

Improvements
  • Added support for G3 modems
  • Improved responsiveness when switching between tabs
  • Improved iPack tab to better reflect state of the device
  • Improved application responsiveness during file download process
  • Resolved issue where an existing, application initiated connection would be lost when the device initiated a connection to the same computer
  • Resolved issue where, following a firmware upgrade from version 60 (or later), the iPack tab did not immediately reflect the new firmware version
  • Miscellaneous bug fixes, stability, performance and user experience improvements
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
  • Scheduling a MetLink Logger Initiated connection at the same time as manually establishing a MetLink connection to the same site will result in failure of Automated Action tasks
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0
  • v.2.1.0

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0

Symphonie iPackACCESS

  • v.2.0.0

Version 2.0.0.8 -- Build 26390 [05/13/2016]

Improvements
  • Added support for iPackACCESS
  • Added support for SymphoniePRO + iPackACCESS in Modbus Demo Application, which is now included in SymphoniePRO Desktop installation package (...\Documents\Renewable NRG Systems\Utilities)
  • Added support for SymphoniePRO *.RLD files in POPAuto utility, which is now included in SymphoniePRO Desktop installation package (...\Documents\Renewable NRG Systems\Utilities). NOTE: Requires Symphonie Data Retriever (SDR) software to be installed as well.
  • Added support for Inmarsat BGAN M2M Satellite Terminal (hardware offering coming soon)
  • Added ability to view instrument configuration details as of the last time a logger was connected
  • Added ability to show additional channel details in QuickView (i.e., height and boom bearing)
  • Improved QuickView performance and usability
  • Improved file import performance
  • Improved the responsiveness of application launch, including more clear indication of activity
  • Improved handling of irregular files 
  • Resolved issues when saving *.LGR files from offline mode
  • Resolved an issue that could cause an error while downloading *.RLD files over a MetLink connection
  • Miscellaneous bug fixes, stability, and performance improvements
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
  • Scheduling a MetLink Logger Initiated connection at the same time as manually establishing a MetLink connection to the same site will result in failure of Automated Action tasks
  • Moving immediately from the Fleet View to the Logger tab after establishing a connection to a site will result in a few second delay before Logger tab information is displayed
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0
  • v.2.0.0

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0

Symphonie iPackACCESS

  • v.2.0.0

Version 1.3.0.2 -- Build 25372 [01/28/2016]

Improvements
  • Added ability to preserve sensor history edits when importing an RLD file and the Logger configuration is unchanged
  • Added display of non-10-min. interval data to QuickView
  • Added ability to keep additional QuickView windows when closing others
  • Added ability to retry entering a PIN without returning to Fleet View
  • Improved Timeline performance and usability
  • Improved Fleet View performance and stability
  • Miscellaneous bug fixes, stability, and performance improvements
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0

Version 1.2.1.0 -- Build 25179 [01/05/2016]

Improvements
  • Fixed a bug that could cause incorrect channel configuration after importing an LGR file when using Spanish or Portuguese
  • Fixed a bug that could skip updating latitude and longitude when importing from an LGR file 
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0

Version 1.2.0.3 -- Build 25092 [12/14/2015]

Improvements
  • Added support for Chinese, Spanish, and Portuguese language display
  • Added a site summary report
  • Added ability to source scaling information from site files when processing data using the command line
  • Added ability to specify the output directory for data processed via the command line
  • Added ability to query default folder settings from the command line
  • Added automatic notifications when new versions of the application and/or instrument firmware are released
  • Added function key (F1-F4) shortcuts to QuickView
  • Added support for Windows 10
  • Improved log generation for command line usage
  • Improved reliability of calibration report retrieval on the channels tab
  • Improved reporting of event messages
  • Improved durability of PIN unlock state across connection type changes
  • Fixed a bug that could cause an iPack's dial string to be cleared
  • Miscellaneous bug fixes, stability, and performance improvements
  • Various usability improvements
Open issues
  • Manually refreshing Fleet View during automated import will interrupt the import process
Instrument firmware compatibility (this release is compatible with the following firmware versions)

SymphoniePRO Data Logger

  • v.1.0.0
  • v.1.1.0

Symphonie iPackGPS

  • v.1.0.0
  • v.1.1.0

Version 1.1.0.0, Build 24155 [8/17/2015]

Improvements
  • Added ability to delete an RLD file from the site database through the Timeline view
  • Added logger and iPack serial numbers and firmware versions to Fleet View
  • Added option to skip download of old files when using Automated Actions
  • Added ability to automatically retrieve calibration certificates for RNRG anemometers from the Channels tab
  • Added ability to display dates/times on the Fleet View in either logger local time or PC local time
  • Added ability to discard any unsaved changes to your logger/iPack settings with the Discard All button
  • Added ability to set the commissioning date for a site (the application will hide data occurring before that date)
  • Added ability to update site files to the latest version when importing via command line
  • Added support for Windows Server 2012
  • Fixed issue entering numbers when computer is set to use "," as the decimal separator
  • Fixed issue where sometimes it would appear that a Vane Mounting Angle was not saved when in fact it was
  • To preserve logger power reserves, Live Data on the Channels tab will automatically turn off after 5 minutes
  • When viewing many files with the same encryption key in QuickView, the key now only needs to be entered once
  • Improved the stability of QuickView 
  • Various minor bug fixes and usability enhancements
Open issues
  • Importing an RLD file using QuickView on Windows XP does not work. The option has been hidden when running on Windows XP.

Version 1.0.0.0 -- Build 23543 [5/27/2015]

Initial release. These release notes contain the following:
  • Features included
  • Open issues
  • Supported operating systems
Features
  • Fleet view with map and ability to export KML files for applications like Google Earth
  • MetLink connection capability, including connection management and full feature access over USB and remote TCP/IP connection 
  • Instrument Configuration File Editor to create and edit .LGR files offline (i.e., not connected to a data logger)
  • QuickView function to graphically preview one *.RLD file in time series format, including import function
  • "Site Utilities" (database) tab, including:
    • Data export with custom date range, including Measurements, Diagnostic, Communication, and Events export types
    • Measurements export .txt file compatible with Windographer, MS Excel, etc. 
    • Site parameter editing
    • Raw data import including command line option
    • Data encryption 
  • "Automation" tab to manage automated action settings, including:
    • Data download
    • Data import
    • Data logger firmware updates
    • iPackGPS firmware updates
    • Last automation session information
  • "Timeline" tab, including:
    • Data history
    • Site event log
    • Communications log
    • Site notes
    • Sensor history
    • Export function
  • "Logger" tab for equipment configuration and management, including:
    • Configuration management using text-based configuration files
    • Memory management
    • Remote connection to logger using MetLink
    • Data retrieval with custom date range
    • Site parameter editing (for saving to logger)
    • Location parameter editing
    • Configuration information including clock set and firmware upgrade
    • Security settings for data encryption and logger access PIN
    • Recent event viewer
  • "Channels" tab for logger channel configuration, including:
    • Statistical reporting period selection
    • Channel 1-26 configuration
    • Live data viewing 
  • "Schedules" tab for communication configuration and test, including:
    • MetLink Logger Initiated settings, schedule, and test functions
    • MetLink Logger Listening schedule and test function
    • Email schedule, settings, and test functions
  • "iPack" tab for configuration and status, including:
    • Modem status including cellular band and carrier settings
    • Network settings
    • iPack model information and firmware upgrade
    • GPS status and update function
Open issues

Completion of remote firmware upgrades can sometimes result in abrupt exit of application

SUPPORTED OPERATING SYSTEMS
  • Windows XP
  • Windows 7
  • Windows Vista
  • Windows 8
  • v.2.0.5
  • v.2.0.6

Download Calibration Reports

Our Calibration Report Retriever Tool is a comprehensive database of reports for the following products:

40C Anemometer
BP20 Barometric Pressure Sensor
Windsensor P2546-OPR Anemometers
NRG Class 1 Anemometer
Thies First Class Advanced Anemometer

Tech Support

Whether you are troubleshooting in the field or learning how to install a product, we are here for you.