Upgrading SymphoniePRO Logger and iPack Firmware

SymphoniePRO logger and iPack firmware can be upgraded in person via USB or remotely through a MetLink connection. Note that upgrading firmware via MetLink will use cellular/satellite data. 

Before proceeding we recommend making sure SymphoniePRO Desktop Application is up to date. This can be checked quickly by opening the application, clicking the Help drop down menu in the upper right-hand corner of the screen and selecting Application Updates.

Before upgrading over MetLink:

The logger will be disconnected from the software when the firmware update is complete. If both the logger and iPack need updating, change the MetLink Logger Listening schedule to continuous before doing the logger upgrade. This will make the system accessible after the logger upgrade:

Upgrading Logger Firmware:

1. Connect to the Logger via USB or MetLink and navigate to the Logger tab.

2. Select “Upgrade Logger Firmware” and press “Browse…”.

3. Choose the latest data logger firmware (8348_SymPRO-Logger_vx.x.x.ifw) and click Open.

4. Click “Start Upgrade” and the process will start.

Once the logger upgrade is complete the system will be disconnected from the software and will reset.

Upgrading iPack Firmware:

1. Connect to the Logger via USB or MetLink and navigate to the iPack tab.

2. Select “Upgrade iPack Firmware” and press “Browse…”.

3. Choose the latest data logger firmware (8553_iPackGPS_SymPRO_2.3.0.ifw) and click Open.

4. Click “Start Upgrade” and the process will start.

Once the upgrade is complete the iPack will be disconnected from the software and will reset.

Change MetLink Schedule back to original settings:

If the MetLink Listening Schedule was changed to Continuous, change it back to the previously set listening schedule to conserve battery power: