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FAQs

Where can I obtain firmware downloads to update iPacks and SymphoniePRO loggers?

NRG will post firmware files to our website in the Technical Services section, which any user is free to download. Once the firmware is downloaded to the user’s PC, it can be applied to the SymphoniePRO system either remotely or on site using the SymphoniePRO Desktop Application.

 

Download Calibration Reports

Our Calibration Report Retriever Tool is a comprehensive database of reports for the following products:

NRG Anemometers
110S Temperature Sensor
200M Wind Vane
200P Wind Vane
BP20 Barometric Pressure Sensor
BP60 + BP60C Barometric Pressure Sensor
HybridMC Anemometer + Vane
HybridXT Anemometer + Vane
PVT1 PV Temperature Sensor
T60 + T60C Temperature Sensor
R1 Pyranometer
R2 Pyranometer
RH5X Relative Humidity Sensor
Thies First Class Advanced Anemometer
WindSensor P2546-OPR Anemometer

Tech Support

Whether you are troubleshooting in the field or learning how to install a product, we are here for you.