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FAQs

Where can I obtain firmware downloads to update iPacks and SymphoniePRO loggers?

NRG will post firmware files to our website in the Technical Services section, which any user is free to download. Once the firmware is downloaded to the user’s PC, it can be applied to the SymphoniePRO system either remotely or on site using the SymphoniePRO Desktop Application.

 

Download Calibration Reports

Our Calibration Report Retriever Tool is a comprehensive database of reports for the following products:

40C Anemometer
BP20 Barometric Pressure Sensor
Windsensor P2546-OPR Anemometers
NRG Class 1 Anemometer
Thies First Class Advanced Anemometer

Tech Support

Whether you are troubleshooting in the field or learning how to install a product, we are here for you.