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FAQs

Symphonie internal temperature reading viewed on display is wrong

On all Symphonie loggers with MMC fw rev 7 (2nd number in 3 number sequence) and lower, there is an issue with the internal temperature as viewed on the logger display when the ambient temperature drops below 0 C.

revision example:

8-7-12

8 is logger revision
7 is MMC revision
12 is iPack revision

Data is all fine - this problem ONLY affects the displayed temperature at the logger. As a result, it is most likely you will never notice this issue.

Once you go below 0 C, you will start to get readings up the 250's on the logger display.

This has been fixed in rev XXX-008 and higher of Symphonie.

Revision 7 loggers are several years old at this point.

 

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