We know you are looking for solutions, not just sensors, so we have created complete retrofit kits so you can easily transition from your previous sensor to the Hybrid XT sensor. Each retrofit kit includes a sensor, the cable needed for your application, and a mechanical mounting solution to fit the sensor to your turbine. GE 1.5MW Retrofit Kits are designed specifically for GE 1.5MW turbines. For solutions tailored to your platform, please check out our other Hybrid XT Retrofit Kits:
5388 retrofit kit includes:
5389 retrofit kit includes:
Please call us at +1 802-482-2255 for specifications.
Need help with configuring and testing your NRG equipment? Our products come with multiple resources for technical support:
When you encounter a problem, begin by reviewing the product documentation:
There is a good chance that you are not the first person to have a specific question or issue. Check out our online Tech Forum to search for answers and join the discussion.
If you have checked the documentation and Tech Forums and you are still having problems with equipment purchased within the past two years, you will need to contact us for a return authorization number (RMA) to return a defective product. Please see our warranty statement for details and instructions.
To return an out-of-warranty item for repair, please submit a Return Merchandise Authorization Request.
If you have explored all of the above resources and still have questions, we have a team of professionals waiting to answer your call or email. We ask that you be sure to use the tools above before contacting us, and we will do our best to assist you.
Phone: +1 802-482-2255